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IVA - voice prompts in auto attendant
Josh Robbins replied to Josh Robbins's topic in Product Discussion
Oooo that would be cool. I thought those were for TTS. Anyone know how to turn it on? -
Josh Robbins started following IVA - voice prompts in auto attendant
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Anyone know a plug in or 3rd party application I can use to build an auto attendant that takes voice as well as DTMF? "press or say 1 for sales..."
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Josh Robbins started following Vendors for Sprint phones
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Sharing Media Files with Child Accounts?
Josh Robbins replied to Josh Robbins's topic in Product Discussion
OK - it's a year later and I'm still trying to solve this problem. It seems the schema has been relaxed and I can now update the media ID in the menu to reference the parent/media_id format. Unfortunately all I get is dead air...but the menu functions (the caller can enter digits). Is there something preventing the media from streaming? -
Are the SIP Ladder diagrams being added to the debug app as you demo'd at KazooCon? How about MOS Scores in the CDR?
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Follow instructions on this post: Then you have to enable it in the phone. I use Yealink and it's just as simple as adding these lines to the config: ## SRTP ## account.1.srtp_encryption = 2 account.1.outbound_host = secure-us-east.p.zswitch.net account.1.sip_server_host.legacy = secure-us-east.p.zswitch.net Or you can manually configure it. Just need to select the REQUIRE option for SRTP and point it to the secure server IP. Note the hosted platform doesn't have a us-central for some reason.
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Hi guys - I have a prospect asking me what level of SRTP we support. Here's the list of options he has on his Avaya: (1-srtp-aescm128-hmac80, 2-srtp-aescm128-hmac32, 3-srtp-aescm128-hmac80-unauth, 4-srtp-aescm128-hmac32-unauth) Any ideas?
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anyone know what intercept is? I can't get it to do anything.
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yep - got it working yesterday with the help of Darren at Fast Device. It turns out it doesn't work without an approved_group_id with the listening user in part of that group. So anyone know about whisper or barge now that we got monitor working? I found something called "intercept": https://github.com/2600hz/kazoo/blob/5e877f684639fa655de973e9295abf1cb74c8957/applications/callflow/doc/intercept.md is that barge possibly?
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Tomas are you on hosted or running your own?
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it doesn't work - I get a system message saying "no channels" and then she hangs up on me. This must be disabled on the hosted platform. Booooooo
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thanks - I will test as well. I guess it depends if the eavesdrop module is enabled on the hosted cluster...
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Thanks - I actually think the rudimentary module would work for my client's needs. They don't need full blown call center. These are for restaurants with 6-10 phones, just for training purposes. If I land the deal i will fund it...just let me know how much!
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I agree - @Darren Schreiber can you hook it up? I sort of may have already told a client it's coming soon.
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crap - thanks. Not sure where to look for KAZOO-4832? Would this feature be something they can enable when I move to private cloud?