Tuly
-
Posts
235 -
Joined
-
Days Won
7
Content Type
Profiles
Forums
Resource Library: Monster UI Apps for KAZOO
Events
Downloads
Posts posted by Tuly
-
-
Already busy with it for more than an hour…. I can't get around it.
what is the easiest way to filter calls of 1 month on the downloaded excel file, Inbound and outbound let’s say from extension 103? What rows in excel should I be looking at?
Thanks.
-
Maybe it's just me, but I would have not accepted such a client in the 1st place, the liability and the headache that comes with it is not worth,
-
Call up Comcast, ask to delete the number completely from the backend.
It's a very common issue after porting a number
-
May not be exactly what you asked, but if you must have that, you cannot take Grandstream phones, Grandstream has a feature in the phone to send an email on an "incoming call" event
-
Hi..
anyone has a guide on integrating Salesforce with kazoo? would WEBHOOKS be the way to go and how?
-
Were dying to get it😊😊
-
Not worried about clients using API, Most of them don't even know what CMD is or even how to download teamviewer😊😊 But they sure know how to go into the Web and start clicking buy numbers....
-
YES YES, was asking for this a long time ago, i hope there will be a way to disable clients with access to buy numbers, and disable clients with access to add devices,
-
I never used the custom config file, do I need to create a file and host it on a web server or just type it in there?
Edit: i see its a URL
-
HI,
i am not so good with polycom phones... is it possible to completely disable the DND key on a VVX phone? (pressing too many time by mistake)
-
34 minutes ago, amn said:
I think it could be the death of VoIP as we know it. I am pretty sure Comcast already throttles VoIP traffic in some locations depending on how busy the internet is. At least for residential customers. They never admit it and I don't think their support people even know about it.
They won't even bother asking for payment for a faster lane or anything like that because it competes directly with their services. So I think VoIP will be the worst case scenario when net neutrality goes away.
So When are we going on unemployment? Darren You want to sell the company while it's still last for a few bucks?
-
This is not a political form and please do not bring up any political opinions but as a matter of fact, I would like to get the community's opinion, would repealing Net Neutrality hurt us small local Voip providers?
What would be the chances of Internet providers throttling SIP traffic, Or even blocking SIP traffic only if you pay more money, because they want you to use their own phones solution?
There may be a lot of fear mongering, but for those who have an informed opinion I would like to know what is true and what is not true,
Thank you!
-
There's a new option in each prepend, To either ignored the old ones or to add to the old prepends, I'm not by a computer so I'm not sure what the options are, but look at the prepare box,
-
how does park work on polycom phones? i am getting a client who is using Polycom and he has 2 keys for park,
he wants to park a call with pressing only 1 key, like on the Yealink phones, not by pressing transfer and then the park slot,
EDIT: sorry i asked before reading what Automata is
-
i also stooped getting forum emails in the last few days,
-
34 minutes ago, Rick Guyton said:
Hi all, I just created a feature for this. Check it out!
@Rick Guyton thank you for that!! why cant you do this with a simple static caller ID callflow?
-
16 hours ago, SPC-Tim said:
@anir yealink uses a .bin file for configurations
Try renaming it to config.bin
Yealink uses a .bin ? not .cfg?
-
this issue is still happening in a FMFM,
-
don't know why but this drop down for the hours makes me crazyyy, it takes 3 times longer to set a time of day, and after that i'm also getting the PM and AN wrong,
-
2 minutes ago, Karl Stallknecht said:
@Tuly Yea that's definitely a queue. That being said we can kind of fake this same behavior by using a ring group and setting it to play MOH instead of ringing. And to avoid the issue of beeping for call waiting, you can disable call waiting on the phone itself. The only issue with this is you have to create a call flow that indefinitely loops so that if the customer is on the phone it won't just skip it...meaning you can't have voicemail.
but when you have 5 callers in the call flow how can you make sure you will the calls in order? 1st then 2nd?
-
8 minutes ago, Darren Schreiber said:
That is, basically by definition, a call queue, yes.
i was looking in the sandbox call center app but i could not find all the options like if the user should hear a beep - if the caller should hear "you are the 3rd in line" - What interval should those messages play, are the option available in call center?
-
a user wants to have 1 phone and all incoming calls should hear MOH if he is on the phone (doesn't want to get any beeps) when he hangs up with the 1st caller the phone should ring with the next caller, he hangs up with the 2nd caller the phone should ring with the 3rd caller.....
how would i set that up?
-
15 minutes ago, Darren Schreiber said:
@esoare the reason I said it screams CDRs is because you said "missed" calls. Also the inbound call stats sounds like call center too, frankly. Like I can't imagine a customer saying "I'm curious how many people called our main number", but perhaps people say that.
But what good is a "missed" call for a sales person? Number of times someone called and they weren't at their desk and it went to voicemail? They care about that?
possible a sales person doesn't care, but there manager or boss would ask for this 5 times a month..
@esoare you can use missed call to email for the 20 DID sample.
-
you think there Is any noticeable difference with PCMU vs G722? ill update to 82.0.20 and PCMU.....
Voice mail details
in Product Discussion
Posted
There is no such option on 2600HZ