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Tuly

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Everything posted by Tuly

  1. yeah we are using thinq, they are very good, not the cheapest price but they are good, (BTW I would not recommend using peerless for termination..)
  2. Ignore Completed Elsewhere in devices is by default NOT checked on the hosted platform , but it behaves as if its checked (shows a missed call on the phone even it was answered elsewhere)  the only way to correct this,  is to toggle on and off again,  has anyone noticed this?
  3. any word when this will be on the hosted?
  4. 4) schedule's should have a End date and time (the same way it has a start time) > No idea what this is referring to.    we sometime have the need to have a temporary schedule route based on time, say someone calls in “im going on vacation for the next 3 days, please have my phones go to an IVR saying that the business is closed till 8/21/16, but 8/22/16 in the morning it should go back to the regular IVR, or someone calls in “i would like to have every Friday of the summer to have our closed IVR play, but only till the last Friday of the summer 9/15/16, and from then it should go to the normal Friday IVR   6) there should be an "easy" way to set a forwarding or any other setting on the fly.. (a client calls in "our internet just want down, transfer our number right away to my cell phone till 4PM"  Login to the user portal, there's a call forwarding setting? How can this be any easier? It's pretty easy already?   what im talking about is that if the whole local network goes down the phones are out of service so i want to be able to forward all the calls even before it arrives to the IVR to an alternate phone number ex: a cell phone.  in other words, we need a quick way to forward the whole phone number to an alternate telephone number and a quick way to revert back to the old setting.   7) missed call notifications are still missing....  No idea what you mean here.   we used to have when someone received a call, and he was out of the office and did not pick up the Call, the user would have the option to receive an email saying you had a missed call from so and so...
  5. hi Kazoo team, we are getting ready to move over to kazoo with all of our clients.. so here is my first look of what is still missing (or I have no idea how to find them) 1) there should be an option to have settings changed for all future accounts that we open (so we should not have to change 30 settings on each account that we open) 2) record a call with a DTMF 3) we should be able to "find me fallow me" to another extension 4) schedule's should have a End date and time (the same way it has a start time) 5) there should be a way to set provisioning setting across ALL accounts (line BLF and park,  are the same on ALL phones) 6) there should be an "easy" way to set a forwarding or any other setting on the fly.. (a client calls in "our internet just want down, transfer our number right away to my cell phone till 4PM" 7) missed call notifications are still missing.... 8) the user page looks very very outdated and missing many many features,, 9) provisioning should have a text box, where we can add our settings across all accounts, I am coming from a system that had all of this!
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