brian

You really need to get yourself off 3.x ASAP.

When playing back a VM if you hit 3 and then enter a voicemail box you want to transfer to then hit # it will transfer. The prompts need to be updated to sync up with the feature which is around for a longtime now. https://github.com/2600hz/kazoo/commit/da21a410904204e3e61e38ebd47baeeb1a3f27f0

Also ecallmgr_maintenance sync_channels can sometimes be helpful in these rare situations.

Thanks @Darren Schreiber

I would suggest that this should be on a switch - most carriers will use PAI if present for caller ID

$ sudo yum provides tiff2pdf libtiff-tools-4.0.3-27.el7_3.x86_64 : Command-line utility programs for manipulating TIFF files

Or park and pickup.