Hotdesking like a pro

[DinkyDonkey]

One of our larger clients has begun using hotdesking. Currently the options are very limited: enable on a user, allow to hotdesk to multiple devices, and set a PIN. Looking at github.com I don't see much more information besides those options.

Questions we have,

1. Is there a way to set a timer so the user auto-logs out?
2. Is there a way to see who is hotdesking where through the API?
3. If a user hotdesks a phone it's hard to tell what state the phone is in (default, or hotdesked). Or is there a way for the user sitting at the phone to tell without calling an extension (default or hotdesk) from another phone?

https://github.com/2600hz/kazoo/blob/master/applications/crossbar/doc/users.md

hotdesk.enabled	Determines if the user has hotdesking enabled	boolean()	false	false
hotdesk.id	The users hotdesk id	string(0..15)		false
hotdesk.keep_logged_in_elsewhere	Determines if user should be able to login to multiple phones simultaneously	boolean()	false	false
hotdesk.pin	The users hotdesk pin number	string(4..15)		false
hotdesk.require_pin	Determines if user requires a pin to change the hotdesk state	boolean()	false	false
hotdesk	The user hotdesk parameters	object()	{}	false

 

https://github.com/2600hz/kazoo/blob/003c6bb44a9e1e28fcb76afa08b0cb89741170cc/applications/callflow/doc/hotdesk.md

action	The action to take for hotdesking	`string('logout'	'login'	'toggle'	'bridge')`
id	Hotdesk ID	string()		false
interdigit_timeout	How long, in seconds, to wait between keypresses	integer()		false

[esoare]

Looks like there is some interest in this @DinkyDonkey . Hope someone can chime in on this! cough cough @mc_ 

 

esoare

[mc_]

1. There is no timer mechanism for auto-logout - you can file a feature request.

2. AFAIK when you fetch the device via API, it will include the user ID(s) who are hotdesked into that device.

3. Not sure what this would look like since a device can potentially have more than one user hotdesked. You can file a feature request to debate possible approaches

[FASTDEVICE]

@mc_ I'm late to the party here, but just getting around to working with hotdesking. If I disable hotdesking for a user, should it also clear that user from all the devices where that user has been hot-desked? My testing is showing that the user remains hot-desked, but unable to logout.