Joy Posted June 6, 2016 Report Share Posted June 6, 2016 Has anybody done a Salesforce + 2600hz integration for click to dial out of salesforce? Quote Link to comment Share on other sites More sharing options...
Karl Stallknecht Posted June 6, 2016 Report Share Posted June 6, 2016 I *think* Vern and the Telnexus crew got this working. Quote Link to comment Share on other sites More sharing options...
Guest Posted December 7, 2016 Report Share Posted December 7, 2016 Did anyone get this working? Quote Link to comment Share on other sites More sharing options...
FASTDEVICE Posted December 8, 2016 Report Share Posted December 8, 2016 For the developer or brave types out there:https://developer.salesforce.com/docs/atlas.en-us.workbook_service_cloud.meta/workbook_service_cloud... Quote Link to comment Share on other sites More sharing options...
Te Matau Posted July 8, 2017 Report Share Posted July 8, 2017 This WebRTC-based softphone is embedded in a SalesForce Classic and provides click to call (using either the browser-based softphone or click to call), inbound call pop and call logging on inbound or outbound calls, linking to Contacts, Contracts, Cases and Opportunities. Watch the video for what it can do. Contact me off-list if you're interested in hooking it up to your install. Quote Link to comment Share on other sites More sharing options...
extremerotary Posted July 11, 2017 Report Share Posted July 11, 2017 We have a Chrome browser plugin that allows a user to select which registered device to ring and works with web-powered SalesForce. A user can click on the number, a 'quick call' API call is invoked and rings the selected device from the plugin. We are still working on the inbound calls for pop-ups with webhooks into a specific SalesForce account. Not too far off though! Quote Link to comment Share on other sites More sharing options...
Administrators Darren Schreiber Posted July 11, 2017 Administrators Report Share Posted July 11, 2017 I hope you are using WebSockets and not Webhooks for that! Quote Link to comment Share on other sites More sharing options...
FASTDEVICE Posted August 24, 2017 Report Share Posted August 24, 2017 I haven't tested with SalesForce, but our Chrome "Click2Call" browser plugin should enable any web based CRM. https://chrome.google.com/webstore/detail/fastdevice-click2call/flcbfjlaipkkdnlplodeleimnfjnkkaa We are working on a Monster App to provide the functionality as the extension currently requires our portal to activate. Quote Link to comment Share on other sites More sharing options...
FASTDEVICE Posted September 1, 2017 Report Share Posted September 1, 2017 Thanks to the Chicago Business VoIP (CBV) team, we were able to test our Click2Call Chrome extension on SalesForce. It worked! Quote Link to comment Share on other sites More sharing options...
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