Jack Noe Posted July 26, 2017 Report Share Posted July 26, 2017 I see these new options here ringback, number of times to ring members. Anyone tried this? Link to comment Share on other sites More sharing options...
Tuly Posted August 2, 2017 Report Share Posted August 2, 2017 anyone know what the new option in ring group "Number of times to ring members" is? Link to comment Share on other sites More sharing options...
2600Hz Employees mc_ Posted August 2, 2017 2600Hz Employees Report Share Posted August 2, 2017 I believe it allows you to retry the ring group if no one answers in the allotted timeout before progressing to the next callflow action. So if you set it to 2, it would ring the group, timeout, ring the group again, then continue the callflow. Link to comment Share on other sites More sharing options...
2600Hz Employees JR^ Posted August 2, 2017 2600Hz Employees Report Share Posted August 2, 2017 It's just exposing the "repeats" field that was added to ring groups. https://docs.2600hz.com/dev/applications/callflow/doc/ring_group/ It's a little confusing because the default value is "repeats: 1" and means the ring group won't repeat. So the front-end labelled it as "Number of times to ring numbers" because it's a better description. Link to comment Share on other sites More sharing options...
Administrators Darren Schreiber Posted August 3, 2017 Administrators Report Share Posted August 3, 2017 Yes, this was actually a community contribution. Someone wanted a simple ability to ring groups of people repeatedly, up to a limited number of times. It's kind of a poor-man's call center. Link to comment Share on other sites More sharing options...
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