'Wireless caller'

[Jack Noe]

Hi all.

 

When there is an incoming call without a caller ID name, it displays 'wireless caller' and the phone number.

Is it possible to replace the 'wireless caller'  with the phone number, so the phone number will be displayed 2 times instead of once with the name wireless caller ?

[esoare]

@Jack Noe I know that the "Wireless Caller" is the default Name by various Wireless Carriers. So the name is working...

I know that doesn't answer your question of how to change the name to the phone number. But thought I would mention it. 

esoare

[Jack Noe]

Thanks!

Correct.

[mc_]

You can do this using a combination of Pivot and the "set_cid" callflow action. You could also look at the "check_cid" callflow for branching based on the caller id name; if set as a preflow, that might actually work as well without having to call out to a Pivot endpoint.