Karl Stallknecht
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Resource Library: Monster UI Apps for KAZOO
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Posts posted by Karl Stallknecht
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Funny, normally people tell us it's too quiet!
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Out of curiosity why is it an option in the email branding templates then?
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Thanks Darren!
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Got it, this makes perfect sense. Not perfect but I think it will do the trick for most clients. It just uses up a lot of BLF keys which I guess is the only downside. But we could just set a super easy call flow extension and tell them to remember it if they want to save the two keys.
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In the provisioner app, the top lists the provisioner URL but it is missing the "https:" - see screenshot:
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Just to clarify are you saying that you would need two separate buttons to enable/disable? I guess I don't understand the "catch" you mentioned based on the explanation above. And is this available now?
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I agree
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As ridiculous as it may seem for us techies, the email to fax option is still confusing for those less familiar with technology. People often make typos, try to attach Word documents, try to attach documents too large, etc. It seems to take care of the need for about 70% of our clients, but the other 30% who heavily fax we had to offer them an alternative platform. I think the Google Cloud Print would allow this other 30% to be able to use 2600hz based faxing again, but I do realize and understand the challenges in working with it.
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That would be awesome Darren! Thanks!
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Wow, I learn something new every day! Thanks for explaining this Baze! I had no idea we could let clients enable/disable this by themselves without logging into the UI.
Now the only other thing that would be helpful and help mimic an analog system would be a way to setup a BLF key so that it could light up to show that the system was in "night mode" like a standard PBX will let you do so that the receptionist will see it when he/she comes in every morning as a reminder to take the system off of night mode. -
Wow, thanks!!! This works! I am thrilled! Our clients are going to be SO happy!
I am upset though that 2600hz did not tell anyone this... -
Oh, good thinking! I'll try this on Monday and see if it works. Thanks!
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Looks like that was the problem. We are using advance callflows for this account so we had never assigned an extension in SmartPBX since it didn't matter. Thanks!
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In SmartPBX under users and user features, you can no longer enable inbound call recording. When you click the icon nothing happens. I use to be able to use this, but it no longer works.
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Very good write up Vern!!
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None of our medical offices have asked us about HIPAA compliance for the phone side of things. Faxing comes up quite frequently though...see this article I posted and never got a response on:
https://helpcenter.2600hz.com/2600hz/topics/hipaa-compliant-fax-option -
Confirmed
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Not sure, sorry :-/ We're using 4.16 for our clients at the moment.
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Hmm you might need to use a newer version. Try 4.16
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What I was curious about was if non-2600hz firmware was causing issues. I would recommend doing a reset file system and then using voipt2.polycom.com as the provisioning server to put older firmware on (try 4.04). Then once it has downloaded that, update the provisioning server to 2600hz and see what happens.
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Michael,
Can you please clarify the software versions? Are you referring to firmware 4.1.8.0628 loaded by 2600hz? Or are you getting the firmware directly from Polycom? -
Sorry to be the bearer of bad news but I'm pretty sure you can't do this (but I could be wrong).
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I need to be careful saying this since we rarely use Yealinks, but I am about 80% positive that the 2600hz provisioning files will NOT overwrite the BLF keys on Yealinks, so if you set them in the web UI for the Yealink phone it should stick without an issue. That being said, it isn't the best method and is not recommended. I did it about 6 months ago and had no problems.
Something Darren mentioned in the same breakout session Anthony is referring to was that 2600hz will be adding a way for you to tweak or upload your own custom config via Monster. This way even if they have not added the feature in, you can still set it from Monster and then have it provision automatically without needing to go into the web UI. This would eliminate the issue you mentioned.
Typo In Provisioner
in Product Discussion
Posted