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esoare

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Posts posted by esoare

  1. I am coming to that conclusion as well....
    I have Yealinks at a customer site, 16 phones, with ParkSlot BLF's *3(101-105) + 2 Attendant Consoles with BLF's for each user presence.

    Last time it happened (3 days ago) I added a phone to the customer + changed the Combo keys on the attendant consoles to add that User's Presence... Not sure if it was co-incidence with timing, but I ended up "restarting" the phone from the Advanced Provisioner module, and everything came up to snuff...

    Can that Global File be modified Through the RPS configs?
  2. question!

    Is this report coming from your own customer?

    I had a client report this to me, but it turned out that it was an employees mother, and she had programmed the main number in the phones contacts, with her daughters name.

    At least that what I told them, since it was only the mom's... maybe she had T-mobile though :(

    I'll have to keep an eye open on that.

    es
  3. So I am going to have to create those 13 users with fake emails. :(

    I thought I had it figured out, because I could (In Advanced Call Flows) create a Device with a "PresenceID". (I think that is the "Main Number" for BLF use)

    But I couldn't figure out, how to make the voicemail box, turn on the message waiting on the device, without the user. Therefore, here comes the bouncebacks. I'm going to use my own domain though, none of this na@na.com stuff. :)

    Link to Question I created. : https://helpcenter.2600hz.com/2600hz/...
  4. I meant to say "Main Extension Number" which is a field that handles the BLF lights, and is associated with a "User".

    If I want to have a BLF on the receptionist phone that shows when someone uses the Lunch Room phone.

    I need to create a User with "Main Extension Number" programmed, so that can happen, but that get's me into the following issues / problems.

    1. Need to create a Fake User so that I can utilize the "Main Extension Number"
    2. Need to create a Fake email address, because I can't create my Fake User without an email address.
    3. Need to change the ringing to 40 seconds, just so people hangup before being hung up on.
    4. Need to Delete the voicemail box associated with that Fake User, because I don't want a black hole voicemail box

    I apologize for muddying the waters by asking multiple things in the same thread.
    For me right now (because I can create fake emails to my domain, and I won't mark them as SPAM) I can do the scenario above for the Lunch room, etc... But not do numbers 3 and 4 in the list for the Real Users, that need voicemail, but don't need/want emails associated with the User.

    esoare
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