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esoare

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Posts posted by esoare

  1. I am coming to that conclusion as well....
    I have Yealinks at a customer site, 16 phones, with ParkSlot BLF's *3(101-105) + 2 Attendant Consoles with BLF's for each user presence.

    Last time it happened (3 days ago) I added a phone to the customer + changed the Combo keys on the attendant consoles to add that User's Presence... Not sure if it was co-incidence with timing, but I ended up "restarting" the phone from the Advanced Provisioner module, and everything came up to snuff...

    Can that Global File be modified Through the RPS configs?
  2. Totally agree.
    I wonder how hard it is to add DTMF to the Combo Key in Advanced Provisioner... I would figure there may be different terminology/setttings based on different manufacturers...

    In any case, good for you on persevering.
  3. I know it's not API based, and you do have to have Yealinks (unless Polycom does DTMF's on Keys)

    Using a CallFlow with -> Dynamic CLID -> Disa. You should be able to get 100% results.

    Hope you get it working the other way though!

    Example above.
  4. question!

    Is this report coming from your own customer?

    I had a client report this to me, but it turned out that it was an employees mother, and she had programmed the main number in the phones contacts, with her daughters name.

    At least that what I told them, since it was only the mom's... maybe she had T-mobile though :(

    I'll have to keep an eye open on that.

    es
  5. So I am going to have to create those 13 users with fake emails. :(

    I thought I had it figured out, because I could (In Advanced Call Flows) create a Device with a "PresenceID". (I think that is the "Main Number" for BLF use)

    But I couldn't figure out, how to make the voicemail box, turn on the message waiting on the device, without the user. Therefore, here comes the bouncebacks. I'm going to use my own domain though, none of this na@na.com stuff. :)

    Link to Question I created. : https://helpcenter.2600hz.com/2600hz/...
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