FASTDEVICE

The widget would be part of the initiating call flow. The widget would list available accounts under the re-seller. Once selected, the widget would then list all call flows and users under that account. Essentially is would be no different than assigning an extension to another call flow or user. 

Darren, with all due respect, I think you are over-complicating the request. Consider the feature to be a widget in advanced call flow or a device. This would limit the re-seller to only their accounts, from a drop down selection, and perhaps the end-point is not entering into the other account's call flow, but a user.  

We create group voicemail boxes for ring groups and would like to know how to subscribe a BLF to notify users a VM is available. This is a much easier notification method than managing email addresses.

I didn't have any issues with BLF, but it doesn't surprise me. Each new firmware release had one new feature working and several broke. Therefore, I fully understand how the $99 price tag including Bluetooth, color screen, and etc. will keep you in the, "I want to make it work" category.    

I have several clients asking we bridge their offices together. My preference is to keep their offices on separate accounts as to offer them independently the flexibility they need without complicated combined callflows. The though is to have a way to dial directly to another account without assigning a DID. Preferably a device that can be configured with: <account>/<extension>. Any thoughts on how this can be done?  

These IP Phones seem like a great value for the money, but after much testing I've given up. The best I can remember is don't use an outbound proxy and if you do, use an IP address (i.e. 8.36.70.3:7000) instead of a domain name. For some reason resolving the DNS occasionally results in a 403 Forbidden error.

As a technical note on landline devices, consider increasing your ring timeout to 50 seconds. It seems to be the sweet spot for many answering services and especially iphones--of course mileage will vary. Additionally, many after hours services can recognize the callerID and route the call accordingly. Therefore, check/ uncheck the "Keep Caller ID" as required by the answering service.     

I believe you can accomplish outbound call recording by using advanced callflows. Create a "no_match" switch case (if it doesn't already exist) and set call recording prior to Global Carrier. I'm not 100% sure, but I remember doing this and it worked.

From the Backend...to configure the "Alert-Info" header. Under Device | Options Internal Ringtones = <http://localhost>;info=Internal External Ringtones = <http://localhost>;info=External I'm not that familiar with Polycom, but this works for most phone types.