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Jack Noe

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Everything posted by Jack Noe

  1. Thanks Is there anyone that built this feature, to integrate with 2600 ?
  2. Hi all. Is there anyone that set up a Barge feature to work with 2600 ? If someone can help us with this, to get it set up. What we need is: Listen in to an employee while on the phone either muted, where the employee, and the other party dont know, Or talk to the employee
  3. Hi all. I have an issue with a Door Bell connected on 2600. When the door bell rings the phones it will receive the DTMF the phone sends. But when the phones calls out to the doorbell, the door bell will not recognize the DTMF received. Any Experience with this ? Thanks
  4. Thanks. Will this music play when placed on park as well (When a call was picked up in this ring group, and placed on park) ?
  5. Hi all. Is it possible to have a specific Music On Hold, for a specific callflow, or DID So for example the customer has 2 callfows, can we have a call coming thru 'callflow A' to have one music on hold, and a call coming thru callflow B to have a different music on hold, when placed on hold or parked
  6. Hi all. Is there a a phone app, where customers can log-in from their mobile app, a user friendly mobile app ?
  7. So i will log him in once, and wont log him out ? What happens if the device restarts?
  8. Hi all. is it possible to set in the call center app, a specific agent to always be signed in, or all agents to be auto signed in. As i have a client who wants to use the queue, without having to sign in every day
  9. So i will have to add a device for each number they are allowed to call ?
  10. I have a customer, a facility similar to detox center. They want 2 features, for polycom phones in the patients rooms if anyone has any thought ideas, greatly appreciated 1 - The patient should not be able to call out at night, Except for 911 which should work all times. 2- During the day when calls are allowed, there should be a white list where only specific calls can be called, so they can only dial specific phone numbers. I have a solution for number 1 The dial plan will allow only a callflow 500, or 911, which we will set in the provisioning on 2600 in dial-plans, which will go to Disa based on a schedule. For option 2 i have a solution to block a specific IP based on a schedule, in the router. Does anyone know how to combine both features, or any simpler way ?
  11. I have customers who dont have access or dont listen to VM's from the login, only on the telephone, by pressing the message button, or star 98
  12. Thanks Tuly Is there any way that we can have the client hear the number as well ? Or no way around this?
  13. Hi all. When listening to the voicemail's from my desktop phone, the system gives me the time the message was left, but not the phone number that left the message. so i cannot know who left the message. Any way how to add it, to receive the phone number as well ?
  14. Thanks Are you using the fast-pickup role in kamailio? I have no idea what Kamalio is. I do have a callflow *8204 with a group pickup feature, if that makes a difference.
  15. Thanks Extremerotary <call call.directedCallPickupString="" call.directedCallPickupMethod="native" /> <attendant attendant.resourceList.1.address="205" attendant.resourceList.1.callAddress="205" attendant.resourceList.1.label="Test Name" attendant.resourceList.2.type="automata" /> I saved this a cfg file uploaded to the phone, polycom 450, it updated with the BLF key but, but it cannot pickup the incoming call on 205
  16. Thanks Will upload this file. Greatly appreciated
  17. Thanks "{{ line_key.extension_number }}" What do i enter here ? attendant.resourceList.1.address="203" If i want a BLF for 203, would this work?
  18. Hi. We are looking for a solution to pickup a ringing call from the BLF button. Does anyone have a solution to it. Thanks
  19. Hi. We have a client who wants to forward the calls going to a User, by calling in from his cellphone. So he wants to forward a user from outside the office without logging in to the portal. Is it possible? I do see this feature in the callflows but dont understand how to use it Thanks
  20. Thanks! I was looking to see if there is a workaround, maybe send each call to a user or whatever, so it should be stated in the system as missed.
  21. Hi all. I have a customer who wants to receive an email with each call coming in to his callflow or DID. The system currently has the missed calls alert, which sends an email only on missed calls. Is there an option or a workaround to have receive an email for each call? or have each call be a missed call by some way, so he can receive the email ?
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