Rick Guyton Posted March 15, 2016 Report Share Posted March 15, 2016 Wait, can 2600hz dump faxes to google drive, dropbox, ect??? Link to comment Share on other sites More sharing options...
Administrators Darren Schreiber Posted March 15, 2016 Administrators Report Share Posted March 15, 2016 We have that in the works, yes. It's not quite done yet. Trying to find some solutions so that, out-of-the-box, the storage, archival and security solutions are resolved while ALSO integrating with additional service platforms that have interfaces, synchronization, ease-of-use benefits, mobility, etc.More to come... Link to comment Share on other sites More sharing options...
Rick Guyton Posted March 15, 2016 Report Share Posted March 15, 2016 Will we be able to store call recordings there too? The current method is kind of rough... Link to comment Share on other sites More sharing options...
Administrators Darren Schreiber Posted March 15, 2016 Administrators Report Share Posted March 15, 2016 I'd prefer not to get you psyched about something that's not out of the gate yet. But the idea is that any media that needs to be stored can be stored in an alternate engine. Link to comment Share on other sites More sharing options...
Rick Guyton Posted March 15, 2016 Report Share Posted March 15, 2016 I get that. Just curious. Every once in a while one of my clients will stumble on the call recording in the GUI and want to set it up. Right now I don't have a very good solution for storing them and making them available for the client to listen to. So it's not very fun to tell them it basically doesn't work. It'd be nice to be able to honestly be able to tell them that we are working towards being able to store those recordings into a cloud provider. Link to comment Share on other sites More sharing options...
Logicwrath Posted March 15, 2016 Report Share Posted March 15, 2016 It's worth mentioning that during our demo period faxing is the first thing we tested. Getting faxing right is the bane of selling VoIP. Link to comment Share on other sites More sharing options...
Administrators Darren Schreiber Posted March 18, 2016 Administrators Report Share Posted March 18, 2016 So we already integrated the provisioner with the Obihai's, but there were so many problems with the existing templates that we decided not to roll out anymore new templates until all bugs with provisioner were fixed. Yealink screwed us a bit because they changed the format of major settings between their firmware version upgrades (they now have two concepts, "ComboKeys" and "Line Keys" even though the T22 and T23, for example, are nearly identical). They also changed their port mapping strategy, which screwed up a bunch of firewall stuff.So, yeah, that took a while. But I believe that's all done now.We have one outstanding issue, actually from Karl on this board which he has been waiting for for a while, where he sent in a video showing that BLFs don't work right on Polycoms via the new provisioner. This is totally weird and we can't figure it out so I've asked our team to test again, otherwise setup a live debug next week w/ Karl to fix that.We're rolling out a new security system for provisioner this weekend and also a neat new feature that I'm not going to mention here because it might not work :-) It's really hard to test. But if it does, you guys are going to be psyched </teasing>ONCE WE'RE DONE WITH ALL THAT, then we will start adding more models. My list includes:* Grandstream Phones (we are already working on these, and Grandstream is releasing a fix for NAPTR/SRV records, which we now require, in their next release so that their phones failover properly on our system)* Grandstream ATAs* Obihai ATAsI am really on the fence about Cisco 79XXs, we stopped getting requests for them, so I could use some input there. They are such a nightmare and have so little functionality.We get a lot of calls about the Panasonic Wireless sets, but they fail to re-register automatically if they ever get a response back to a REGISTER that is anything other than 200 OK and we've never gotten them to fix that, so that one scares me. It's a terrible user experience having to reboot the phone to get it back online, for any reason. Sooooo yeah on that one, too.Finally, I should note, in regards to faxing, there ARE special settings for fax ATA devices. We're working on a new tool and guide for that. We still can't guarantee 100% but it's much better and we've learned a LOT. So we'll probably explicitly have ATAs in the provisioner, and then "ATAs connected to Fax Machines" as a section. Link to comment Share on other sites More sharing options...
Karl Stallknecht Posted March 18, 2016 Report Share Posted March 18, 2016 Darren: Ditto on Panasonic. They don't seem to want to stay registered with any VoIP provider we have tried using them on. The providers that do support them though have provisioning profiles and they seem to work on those. I never took the time to compare the config beyond a basic run through and couldn't find any differences, so who knows. Link to comment Share on other sites More sharing options...
Logicwrath Posted March 18, 2016 Report Share Posted March 18, 2016 That is great news on the Fax ATA settings. I was hoping someone would post their best practices on those. It seems you are already working on it. Awesome.I have been very happy with the T37 email faxing features built into Smart PBX.I think the HTTPS based ATA's are really where the community needs to be going in terms of using an on-premise based fax machine. Link to comment Share on other sites More sharing options...
Administrators Darren Schreiber Posted March 18, 2016 Administrators Report Share Posted March 18, 2016 While the old wiki is getting outdated because we're trying to move the data, the fax settings are still good there for the Grandstream. You can check it. Link to comment Share on other sites More sharing options...
Administrators Darren Schreiber Posted March 18, 2016 Administrators Report Share Posted March 18, 2016 Oh also, I agree on the HTTPS though we were trying to roll our own, but I've been side-tracked. Link to comment Share on other sites More sharing options...
Login Posted April 30, 2020 Report Share Posted April 30, 2020 On 3/18/2016 at 12:27 PM, Darren Schreiber said: So we already integrated the provisioner with the Obihai's, but there were so many problems with the existing templates that we decided not to roll out anymore new templates until all bugs with provisioner were fixed. Yealink screwed us a bit because they changed the format of major settings between their firmware version upgrades (they now have two concepts, "ComboKeys" and "Line Keys" even though the T22 and T23, for example, are nearly identical). They also changed their port mapping strategy, which screwed up a bunch of firewall stuff. So, yeah, that took a while. But I believe that's all done now. We have one outstanding issue, actually from Karl on this board which he has been waiting for for a while, where he sent in a video showing that BLFs don't work right on Polycoms via the new provisioner. This is totally weird and we can't figure it out so I've asked our team to test again, otherwise setup a live debug next week w/ Karl to fix that. We're rolling out a new security system for provisioner this weekend and also a neat new feature that I'm not going to mention here because it might not work 🙂 It's really hard to test. But if it does, you guys are going to be psyched </teasing> ONCE WE'RE DONE WITH ALL THAT, then we will start adding more models. My list includes: * Grandstream Phones (we are already working on these, and Grandstream is releasing a fix for NAPTR/SRV records, which we now require, in their next release so that their phones failover properly on our system) * Grandstream ATAs * Obihai ATAs I am really on the fence about Cisco 79XXs, we stopped getting requests for them, so I could use some input there. They are such a nightmare and have so little functionality. We get a lot of calls about the Panasonic Wireless sets, but they fail to re-register automatically if they ever get a response back to a REGISTER that is anything other than 200 OK and we've never gotten them to fix that, so that one scares me. It's a terrible user experience having to reboot the phone to get it back online, for any reason. Sooooo yeah on that one, too. Finally, I should note, in regards to faxing, there ARE special settings for fax ATA devices. We're working on a new tool and guide for that. We still can't guarantee 100% but it's much better and we've learned a LOT. So we'll probably explicitly have ATAs in the provisioner, and then "ATAs connected to Fax Machines" as a section. Darren, Do you have a listing of the basic settings that are needed to configure an AudioCodes MP-11x ATA? Link to comment Share on other sites More sharing options...
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