Logicwrath

No, it is the normal Office 365.

Yes, I went through those settings before I posted this. Maybe the email is getting black holed with Office 365 and not going to the Junk Mail. I am not sure why I am no longer getting email updates.

I suspect that the forum email notifications are no longer getting sent. I am not seeing any reply notifications or new thread notifications. I spoke with someone else who said they are no longer getting daily reports. I do not see anything in my junk mail folder either.

For some reason, I am not longer getting forum updates to my inbox. I do not see them in my junk mail either. Maybe it is only affecting me.

We requested in the past the ability to download the merged config file(s) from Advanced Provisioner. It was suggested that a download option could be added to the settings cog next to the device. There seemed to be some interest in doing this.

I assume that if you have a GUI for users to listen to *their* own recordings you may in some cases want to limit which portions they actually own and not expose recordings of other users. Perhaps this will show up in User Portal where the user should only have access to the portions of the call where they are actually on the call.

Hello, We had call recording setup manually by configuring individually the inbound groups, all users, and the no_match call flow with a call recording object (for external calls) Now in 4.1 all users have Outbound Internal and Outbound External options. Can we set the Account Defaults in the UI at this point in 4.1? I was looking for it and I did not find it. I suspect it is not exposed yet.

I have done this in the past by creating a call flow with the spare numbers and point it at the fax box.

Assuming this is true. What is the easiest way to stop giving them the option to throttle it? Does encrypting the audio mask it enough or is something like a VPN required? I have read plenty of posts over the years where users setup a VPN to their hosted PBX and all audio issues cease to exist. I would absolutely hate to be in this situation. It would be great if just encrypting the audio would hide this enough to stop Comcast from filtering the traffic but I suspect the unencrypted signaling traffic would give them the ability to identify which traffic to shape or sabotoge. I believe as Net Neutrality laws get weaker we will see more specific anti-competitive actions being taken by providers like Comcast.

Yes, I agree that this would be a nice enhancement.

Check this out:

Have you tried or seen this yet? http://support.yealink.com/faq/faqInfo?id=303

This would be great!

Everyone, this type of collaboration is going to drastically improve the product. I strongly believe that getting the community involved in the planning and development of new features is critical. I suspect it would be hugely positive if there were more enhancement style threads requesting feedback and/or feature requests for projects in development. Give the end users and re-sellers the ability to point out what is most important. Josh, thank you for taking time to post. Rick, thank you for asking questions.

I agree. Every time I look at this I have to stop and think and try to remember what it means. It is too vague.

It would be nice to see a presentation about setting up new accounts as quickly as possible. For example, if I need to deploy a new 30 phone account this currently takes a long time to setup. The most time consuming part is setting up the phones in Advanced Provisioner. Setting up 5-25 combo keys per phone manually in Advanced Provisioner makes me squirm just thinking about it. Perhaps you could provide some scripts, and/or tools to automate this and do some kind of presentation. Most of the time the the configuration is very similar across all phones. In a perfect world the Advanced Provisioner would support some kind of top down inherited configuration for things like BLF or model specific phone settings. However, I would certainly move to scripting if it means i could avoid spending 2 hours mindlessly clicking drop downs and copy and pasting data into fields.

Hello, I have some questions about related to how the mobile product gets billed. I have a mobile device configured on a sub account. It has credits loaded and I see the credits getting used up. I assume this is from the mobile device. When I click on the account and view "Per Minute" or "Transactions" I do not see any listings about where the credit is going. Is mobile billing getting filtered out of those views? I do not see any calls listed and their costs. Another thing is I noticed that "Activated Devices" and SMS/MMS get billed as combined single entry per device. Are we not able to pool SMS/MMS usage across all of our accounts? What about data. The description on the 2600hz website shows "Per Device". I was actually hoping this would get pooled across all accounts. Does data get pooled for all mobiles across sub accounts or is sold and metered per device like the description says? I noticed in the managed portal that we do not have the ability to turn off data completely. I think the lowest amount you can specify is 50 MB. I would prefer to have an option that says 0 data. Is this something we can expect to see at some point? Finally, can we get a description or some documentation that defines what types of calls are billed and how they are billed? For example an outbound call, I believe this gets the per minute mobile billing and it also uses a trunk or gets billed per minute. I would like to better understand the billing so I can speak to it or plan accordingly as we start considering mobile for more use cases.

I did not even know this was available on sandbox. Looking forward to seeing how it works.

In Advanced Provision for T46S for example current is: v81.0.90. However, the only other selectable option is: v81.0.110. If you notify us of a Current change, we don't have the ability to select the existing current firmware manually to avoid the change if we actually wanted to avoid the change. I think one thing we could do is start testing the v81.0.110 to try and find problems ahead of the change. However, announcing the change does not improve the safety if we can't avoid it. I had to check my phone status to find out what firmware was Current for that model. I would still like Current to be specified. 1. Show it like Current (v81.0.90) 2. Allow v81.0.90 to be selectable outside of current. 3. Make sure we have enough time to provision and test out phones on the newer firmware. I suspect it will be available to be selected ahead of the change.

I agree that doing the changes in stages would be best case. I worry that something will get over looked and a setting might get missed or the inherit might be broken etc for a critical item. Part of the problem is even if they announce the change, the Current is different between models in some cases and I may forget which model is current on which version. The BLF issues were so bad with that one v73 that I would never want to use that. I need to know if I should still be manually setting it on new deployments.

It would be nice if the Advanced Provisioner said something like "Current (v80.0.1337)" instead of "Current". Current will change and I might not know what it is currently. It would also be nice if you could give us an option to download the device CFG file in case we want to review it for troubleshooting or hosting elsewhere. You could add a download option to the settings cog.

In the past we talked about "Locations" in Smart PBX. There was a lot of interest for this. Having locations would make managing 911 easier if we could assign a 911 number to a "location". At this time it is becoming very cumbersome to manage 911 for accounts with multiple locations. We have to edit the user or the device and manually add an emergency phone number caller ID. It would be nice if we could see a list of all users and all devices and how their 911 information is configured. It would be better if we could do mass maintenance against that list.

I am seeing listings for Parked Calls in Operator Console. I am unable to pick these calls up. They appear to be phantom calls. I have seen these on 2 accounts. In one case the Call ID is showing a name for someone who has not been there for a very long time. Are these parking spots actually in use or is this a bug with Operator Console? I have no idea how to flush these out.

Karl, I am pretty sure this only affects me because we do not have a "support contract".  They basically suspended my login and I think their system might be filtering my emails and/or responses.