Jump to content
KAZOOcon: hackathon signup and details here! ×

Tuly

Customers
  • Posts

    235
  • Joined

  • Days Won

    7

Everything posted by Tuly

  1. a user wants to have 1 phone and all incoming calls should hear MOH if he is on the phone (doesn't want to get any beeps) when he hangs up with the 1st caller the phone should ring with the next caller, he hangs up with the 2nd caller the phone should ring with the 3rd caller..... how would i set that up?
  2. I tried using the UI from a mobile Web browser many times, I was unable to do anything, Out of frustration I'm not even trying, just RDP'ing to my computer
  3. I do not believe you can use one key for 2 separate accounts impossible,
  4. Ok simple, When your getting a call on your cell phone both from a ring group and from a FMFM 1) pick up the call when the system says "this is a forwarded call press 1 to except 2 to reject" just hang up, Then you will get the call again, (I guess it might be related, when you press 2 to reject, nothing happens it starts again "this is a forwarded call press 1 to except 2 to reject")
  5. I had The same issue a few times where I rejected a call and a second later got the same call about 2 or 3 times, But in testing today in the morning I was not able to see what the issue is, I'll do a bit more testing tomorrow (I think it only happens on FMFM not if your cellphone is in a ring group)
  6. #2 Maybe is just the beginning and I'm getting confused between AM and PM, or when we need to set a time for example 4:00 p.m. im scrolling down scrolling scrolling ops I'm already at 8:00 p.m. so I'm going back back back ops im at 1PM..... Maybe would be good just to see a little bit more at once, as in the picture attached #3 Even when you search by "starting by" its not working, for example if you have a name "New York" and you're typing "new"it's not gonna find anything, (this is only an example I did not test the name new york) I would say I can find about %30 of our accounts that we cannot search even if we search by the starting letters of the name 4# Very simple I have an account that has voicemail to email in advanced/user/email, but when I go to advanced/voicemail/advanced "Email Recipients" it's not there, Smart PBX/voicemail boxes/Recipients its not there, and the same when you have an email in Smart PBX/voicemail boxes/Recipients, it will not be in advanced/user/email,
  7. 1) Is it possible to already take-off the BETA from the voicemail manager app? 2) In the time of day, could we get back the slider? Or maybe both… 3) I think the search for account names should be better, about %20 results in not finding the account, 4) The voicemail to email locations are all over the place, When there is an email in advanced/users it's not being reflected in other settings like voicemail settings, when there is an email in voicemail settings is not being reflected in advanced/users or in smart PBX So when someone calls “why are my voicemails going to ….” Or where is my voicemail going? You need to look at 5 locations to answer the question, Thank you all!
  8. We have doorbell ringtone on every phone, But I don't want a doorbell ring tone when you dial extension to extension, (It's not only a doorbell, we have many times customers telling us when someone calls into a specific number there should be a different ringtone) The 2nd part you mentioned about the phone recognizing a number, for that we need to add a full contact, I was hoping I can just add an alert info header at the beginning of a call flow,
  9. @FASTDEVICE that will not work, how would this make pressing a DoorBell key to ring a phone with a distinctive ringtone? (the one that you suggested will only work for EVERY phone call coming in to that device)
  10. I Would imagine it's possible through the API, but is it possible from the UI To add a custom alert-info Header on a callflow? The use would be to have a distinctive ringtone on a doorbell, Or distinctive ringtone on a certain incoming phone number
  11. @Darren Schreiber what port numbers should we chose? any range? also i don't see Rport, is it voice/sip/ Handle VIA rport? Insert VIA rport?
  12. Screenshots would help, 1 specific question that I also have, Is it possible to have 2 calls let's say a conference call, and still getting another beep?
  13. can anyone share a good working Cisco SPA112 configuration file? (Not specifically for Fax)
  14. how would i fill out the Callflow Name via API? for example i have this code, where do i put the call flow name? http://api.zzzz.com:8000/v2/accounts/xxxxxxxxxxxxxxxxxxxxxxxxx/callflows -d '{"data":{"flow":{"data":{"action":"static","caller_id":{"number":"7777777777","name":"ABC"}},"module":"dynamic_cid","children":{"_":{"data":{"pin":"","use_account_caller_id":false,"interdigit":"7000","preconnect_audio":"dialtone"},"module":"disa","children":{}}}},"numbers":["*1000"],"patterns":[],"id":""}}'
  15. The reason why im excited about it, when I have to do a quick API, lets say change The park ring back or change the outbound caller ID, in order to get the token I have to put in the username and password of an extension, hash it then copy paste a few times to get the token, (Maybe there is an easier way, I don't know ) I do it just on a Linux server,
  16. getting the auth-token takes me longer then doing the API i want (and most of the time i need to change the users password cuz i don't know the password)
  17. have i just discovered america? is this an official way to get the Auth Token of an account? when you are on any page in kazoo press "cd" it will bring up a page with the account name, account ID, and the Auth Token, makes my life much easier now....
  18. @esoare Can you take a good long ping in the middle of the day to us-west.p.zswitch.net and to the 173.1 IP? Also a trace route to both,
  19. It's very interesting I've already been logged into about 20 Clients and all of them have the same results high pings and packet loss , And it's only in the middle of the day......
  20. Hi, Is anyone who has Verizon FIOS having issues lately with the US-east? we’re having for the last I would say 2 weeks or maybe even more, high pings and a lot of packet loos to us-east, and this is only happening on FIOS customers Interesting part is that pinging .70.1 or 70.10 is good ( I guess it’s in the same datacenter) only the 2600HZ IPs are bad, and its happening only during working hours, about 10-4, we are not getting anywhere with Verizon, they keep saying that up till the IP 70.3 everything looks good, (and it does, the last hop to that IP by level 3 is also very good) How could we start to troubleshoot to see where the issue is? Thanks,
  21. when you have "Call Forwarding Failover" on, the option Require Key Press - Leave voicemail on forwarded numbers is not working, the FW number voicemail will always pickup,
  22. sorry for bumping this, i need to turn OFF sip ALG, from the info i got here is that clicking the check enable consistent NAT Turns off ALG, but other websites say that to turn off ALG it should not be checked, https://support.siteserver.com/kb/a109/sonicwall-disabling-sip-alg.aspx http://www.surevoip.co.uk/support/wiki/troubleshooting:sip_alg:sonicwall so what is it?
  23. We have a client constantly complaining that people can't hear the voice because it's very quiet, is it possible to change the voice and make it higher so that people outside the office should hear louder? Or is it possible on a yealink phone to change the outgoing voice to make it higher? Thank you.
×
×
  • Create New...