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Kazoo CRM Integration


Logicwrath
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  • 3 weeks later...
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  • 2 weeks later...

We are currently in the process of developing a CRM Integration App for Kazoo, we can certainly look into vTiger support.

What features / functionality are you interested in for this integration?  Basically what level of integration are you looking for, just posting call details for inbound / outbound calls? Click-to-call? Call recordings?

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The features we're focusing on is a pop-up function for incoming calls, and also CDRs and maybe call recordings. Click-to-call would also be nice but that's possible with browser plugins so we're not looking into that now.
Please let me know if there is anything we can do to help, especially in PHP, HTML(5) & Java- / Typescript!

Br - Tomas

Edited by tomas_ (see edit history)
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  • 4 weeks later...

@Mark Magnusson Zoho CRM would be cool! 

 

Integration.

 

Call comes into phone

A popup with the customer record (or new record pop's up) 

User types in notes and hit's done/complete, etc. 

Popup Goes away. 

Record is updated with the notes. (probably some details already filled out from Kazoo, like time called, duration, etc..

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