Anthony Goss Posted March 2, 2016 Report Posted March 2, 2016 New client, small school. No paging system. Would like to page "all". I know intercom works phone to phone.... But can we create a page group and use the intercom function?
Karl Stallknecht Posted March 2, 2016 Report Posted March 2, 2016 Yes, we have a client that is a surgery facility and they do this. Create a page group in Kazoo/Monster and then just create a speed dial on each phone and assign it that call flow's extension. It's a little slow to connect, but it works.
Anthony Goss Posted March 2, 2016 Author Report Posted March 2, 2016 Awesome. Thanks. I forgot that we had that. Are they using Polycom or Yealink?
Karl Stallknecht Posted March 2, 2016 Report Posted March 2, 2016 They use Yealink but we tested it in our office with Polycom.
Bob Welker Posted March 3, 2016 Report Posted March 3, 2016 Great Stuffhttp://www.algosolutions.com/products/audible-and-visual-alerting/8180-sip-audio-alerter.html
FASTDEVICE Posted March 5, 2016 Report Posted March 5, 2016 There is an alternative way that doesn't need to traverse the cloud and responds instantly. In many brand IP Phones, (Yealink my favorite) there is a config section for Multicast Listening. In that section, there is usually 10 groups that you can assign. My preference is to assign:224.0.1.116:5001 as Page 1239.255.255.255:1008 as Page 2Then, program a DSS key as type "Multicast Paging" with one of the IP page addresses as the value.
Karl Stallknecht Posted March 8, 2016 Report Posted March 8, 2016 Wow, thanks!!! I can't believe I had no idea this existed :-( Our clients hated paging because of how long it took, little did I know we could deploy it so it worked instantly.FYI Polycom supports this too. It's under Settings - Paging/PTT
Anthony Goss Posted March 8, 2016 Author Report Posted March 8, 2016 OK, I read up on this a bit. I am feeling a little inadequate. I understand the concept, but I do not understand how to set it up in the kazoo platform. And I am assuming that the provisioner does not have that field to push it to the phones.
Karl Stallknecht Posted March 8, 2016 Report Posted March 8, 2016 Hi Anthony,This article explains it perfectly on Polycoms:https://kb.intermedia.net/article/2599This avoids Kazoo/2600hz altogether. It goes straight phone to phone so it's super fast.
Travis Hawkins Posted March 9, 2016 Report Posted March 9, 2016 We've been doing this for a while with Yealink phones as well, for the same reasons stated by Karl. The paging in the Kazoo UI is easy to setup and use, but the delay drives people crazy when waiting for the function to answer, and then hearing their delayed voice while they are trying to speak. We switched to using the multicast features on the Yealink phones about a year ago and it works great, just a little more involved to setup and manage since we can't use the Provisioner to do it.
Administrators Darren Schreiber Posted March 18, 2016 Administrators Report Posted March 18, 2016 The danger with the multicast suggestion is all phones must be on the same network and usually same manufacturer. Otherwise, yes, this is a VoIP-wide issue. If the system is not on-prem then you basically have to dump users into a conference bridge and it's slow. We might be able to speed it up some, but otherwise the Multi-cast idea is good.I'll talk to Peter Lau about exposing this in Advanced Provisioner. Good idea, although people may not "Get it" so we have to watch what we offer.
avig2 Posted January 4, 2017 Report Posted January 4, 2017 I have a customer who leases out office space to lawyers. Each "tenant" is given a phone, but not phone service. What they do get is a service where the main desk secretary will page a particular lawyer when a client comes in via a legacy PBX. At first I thought I'd have to pay for each phone to be an extension, even though they might be using a different phone service (I guess on a different line). But according to what I'm reading here is it possible to set a paging scenario in one building without using Kazoo (of course I'll push for them to use Kazoo...)? Am I reading this correctly?
Tuly Posted January 4, 2017 Report Posted January 4, 2017 if the phone is registered to any system, Multicast page should work
avig2 Posted January 5, 2017 Report Posted January 5, 2017 I plan on installing Polycom VVX series phones on the hosted Kazoo system. I just don't want to have to pay a device fee for phones which aren't going to be using my service. Will this work with the VVX series?
Tuly Posted January 5, 2017 Report Posted January 5, 2017 I think Im missing something.. the main secretary will page through a different system, not the polycom phones and not kazoo, right? So why should you need to pay for their PBX? the page doesn't have to do it the phones or with VoIP at all,
Karl Stallknecht Posted January 5, 2017 Report Posted January 5, 2017 If you purchase Polycom phones, they don't need to be registered with any SIP servers in order to enable multicast paging. We did that for a customer who just needed a few phones for paging purposes in addition to their regular phones.I cannot speak for any other manufacturers though.
avig2 Posted January 5, 2017 Report Posted January 5, 2017 I guess I wasn't so clear. I would like totally replace their PBX. The multicast paging seems to solve my issues. Thanks
esoare Posted January 12, 2017 Report Posted January 12, 2017 I wonder if a record then play option would work? (then they wouldn't notice the delay) There are devices out there, that are made specifically to cancel out screaching of speakers, when a phone is next to one. So the Idea is. Hit Page. Hear a Tone. Record the message. Hang Up. The Kazoo platform "pages all the phones" The recorded message Play's across all the phones Kazoo hangs up.
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