Darren Schreiber

You are one day ahead of schedule. A basic one is being announced tomorrow at KAZOOcon. Come to the talk! If you are not here, look for the recap news at end of week.

The file will restart each time hold or ringing starts again / is invoked. We are debating an add-on which will randomly select a new spot to start from each time, but it is unlikely to ever be continuous without an external streaming service feeding it that is keeping track of the audio track.

That's for mapping an extension or feature code to. The thing is, when that number is dialed, the system looks at who the caller is to determine what to update. Since you're calling from the outside, the caller is unknown, so the system doesn't know who you are, so it doesn't know what to update. Those features are designed to be used by the phone only.

The user portal is the only way I'm aware of where this will work easily. If it is always to/from the same number you could have secret time-of-day enable/disable extensions. Outside of that, I'm unaware of a remote call forward option.

Super duper admin is the primary account you create and all it's users, by default. It gets created with your first account automatically. For bulk import of numbers, you can bulk import numbers with the CSV Jobs app I believe. For "No, I don't think so? What I mean is a simple sip account, i.e. a telephone number user/pass with a credit limit. so that an end user i.e. Joe Homeuser can purchase a phone and a $10 monthly service, but has no PBX attached from his perspective. " I think what you're saying is you want to create accounts with just one phone/user in them and then have limits in them, like a calling card service or home phone service. This is possible but there's no "one button push" to do it. Everything is API based though so you could make your own app to do it.

Hi there! Thanks for trying out Kazoo! Lots of questions indeed. Let me try to answer each, below... We are looking for assistance on the documentation side, if you are interested in helping out, please let us know! So actually the rating stuff is kind of generic and you can use any currency you like, but we hardcoded US in the UI for now. So you would just have to change that. We don't deal with tax right now, and the billing engine is kind of archaic and is due a re-write. I would recommend using only the limits and per-minute rate tracking features and overriding the UI to put in your own currency. We would welcome contributions to make the currency dynamic, we just haven't had the time to do it. Like a single install? Just remove accounts manager from the apps list and it's a standalone PBX if that's what you mean. We have some more open-source apps coming out soon but not yet. The provisioner / carrier manager / dialplan apps are currently closed source. Please contact sales@2600hz.com for those. There is a blacklist application that I believe is released open-source. You can use that. Thanks! Go into the Futon database and go into the accounts DB. Delete the bogus account. Also, drop the databases for the bogus account as well. Then you should be good to go.

You have a callflow of 902 that is routed to a conference room, or you just made a conference room with conference room number 902? Perhaps paste screenshots of what you've tried for clarity?

3-way calling is done on the handset itself. Once the call is parked the 3-way call would be dropped so, no, this can not be done.

If the goal is to have them dial 9 plus a number, the Dialplan would strip the 9 and send the full number to Kazoo (when dialed). You would then make a no_match rule to capture all outbound calls and process them via Pivot instead. Not sure that actually works the way you want.

Yup np. Sooo actually most physical phones support this capability via their dialplan configurations. http://forum.yealink.com/forum/showthread.php?tid=1492 as an example.

Is this like "dial 9 for an outside line" style?

You should ask for this as a feature request, as we keep getting said feature request. We look at the frequency of requests when deciding what to build next so please look to see if there's a ticket already for it on tickets.2600hz.com and if so, add yourself as a watcher. If not, please file one!

Well that doesn't mean your idea isn't a good one. I'm fascinated by it actually :-) Very creative.

But why would you do that though?

No problem, still curious what your use case is though?

Also this really isn't what a preflow is designed for, what use case do you have here? The preflow is really for things like turning on call recording across the board, or enabling DTMF or missed call alerts, etc. Stuff that exits quickly and would be done globally.

This sounds right. It's a pre-flow, so it occurs before any instructions (such as ringing). That's right. Plus, it has to wait for the carrier to answer and figure out it's hit voicemail. So it's going to be silent during that time.

Does the mobile phone go to voicemail? This is 2600Hz mobile or something else?

This got back-burnered due to resource contention with call center and operator console. I hope to get it rescheduled soon, but it's not yet on the roadmap for build-out despite these pretty mockups.

It's reasonable to accept it should work. We have to make that the target.

That's unfortunate. While there was an issue last Monday/Tuesday, it was resolved. I would not agree that this should stop you from mission critical clients in the future, but it sounds like the timing on this did kill it for this customer. Obviously nobody wants that to be the end result. Sorry to hear this lost you your deal. Hopefully the next one will work out better.

The old posts are too hard to merge back into the restored community, so they are lost. You will need to re-post your content if you still have an open question/comment I'm afraid.

Basically you have to program the phones first unfortunately. It's the only way (for now). We are working on a whitelist IP for 24 hours mechanism.

Nope, not if they load known files perfectly.

Yup, that's what you hit. Basically don't plug in the phones until they're configured, as a rule, and it should be fine. And don't try to load configs from a browser. I can unblock you manually if you msg me your IP.