Logicwrath Posted January 12, 2017 Author Report Posted January 12, 2017 Are you trying to deplete all available stock all by yourself!Yealink may not allow Amazon sales AFAIK and you may not be able to warranty the product if the vendor is not an approved distributor. It may have something to do with the lowest price allowed to be published or something.Be safe. Quote
Rick Guyton Posted January 12, 2017 Report Posted January 12, 2017 Yea, I know it. It won't be a huge number from amazon. Maybe 10 or so. But, for this large or an order I'll take that risk. Quote
Karl Stallknecht Posted January 12, 2017 Report Posted January 12, 2017 How often are your phones breaking that you're concerned about warranty? Honestly, considering most phones are < $200 and the fact that we have only seen two break/stop working since we started doing VoIP 8 years ago, I never really thought it mattered. Amazon actually isn't an authorized vendor for most products they sell, and if anything arrives DoA you just return it to Amazon with no hassle. We give all of our customers a three year warranty on their phones if they purchase them, and only twice have we had to replace a phone and eat the cost. In both instances we just threw the old ones out and didn't bother filing a warranty claim. I'm pretty sure both phones were older than a year, so it wouldn't have mattered anyway where we purchased them from. Quote
Rick Guyton Posted January 13, 2017 Report Posted January 13, 2017 Well, I think we've had more than two. But yea, it's low enough that I don't really care. And I've never had one break while under warranty. The only concern is that technically, phones purchased through grey market don't qualify for use with their RPS system. And it's really nice that when someone factory resets one of our phones, it just reprovisions with us automatically. I've never seen a phone that actually wouldn't provision because of this. But, I'm not buying may phones that way either. Quote
FASTDEVICE Posted January 13, 2017 Report Posted January 13, 2017 have you had any success using encryption? Quote
Logicwrath Posted January 25, 2017 Author Report Posted January 25, 2017 One of my distributors told me about week ago that they were able to procure 600 more T46G's from Yealink. I thought awesome, based on your volume how long do you expect those to last? They told me 1-2 months.I placed an order today for 1 phone and I got a call. We only have 1 open box phone left. All 600 were sold to what I suspect is high volume re-sellers hoarding stock.Additionally, I was told that Yealink is on Chinese new year's for 3 weeks and there is no one they can complain too and that Yealink stopped producing these phones 3 weeks ago.I have not tried calling other vendors yet as I only needed the one phone for now. I am however, worried. Yealink is no treating their US customers and distribution partners correctly with this behavior.New phone, New Firmware + Chinese New Years!Maybe, I need to get comfortable with Polycom. Quote
Logicwrath Posted March 7, 2017 Author Report Posted March 7, 2017 Any updates on this. I would prefer to start provisioning the T46S so we can support the wifi dongle for some of our home office setups.My main supplies has been out of the T46G for a while now, and my secondary supplier is down to 29. Quote
esoare Posted April 20, 2017 Report Posted April 20, 2017 All I can get is the T42S's as well. I am going to give it a go in testing this week. Will update this thread to see if the T42G SIP template works or not. Quote
Winston Smith Posted April 22, 2017 Report Posted April 22, 2017 Can anyone enlighten me about Opus on the New S phones as opposed to the T23G. Is Opus done the same way on both, in software, or are they different. Quote
esoare Posted April 26, 2017 Report Posted April 26, 2017 When are the T42S (I guess all the Yealink S phones + W56P wireless) going to be Supported in the Provisioner? I can't get my hands on T46G's anymore, and it will be making more deployments difficult. Quote
Administrators Darren Schreiber Posted May 27, 2017 Administrators Report Posted May 27, 2017 Hi folks, We just sent out our (first) update about the auto-provisioner services. It should cover the questions you have been asking. Please take a look and if we've missed something, please let us know here! Quote
Administrators Darren Schreiber Posted July 7, 2017 Administrators Report Posted July 7, 2017 We are working on the 81.x firmware update FYI. Quote
esoare Posted July 17, 2017 Report Posted July 17, 2017 Got an implementation coming up. In a week or two. Any news? Quote
2600Hz Employees Plau Posted July 17, 2017 2600Hz Employees Report Posted July 17, 2017 HI, I'm working on setting up a dedicated firmware server to store all the multiple firmware versions as we have a growing collection of firmwares and need for space. Once I have it working in our sandbox environment, I'll schedule a deployment with our Ops team. Usually we like to deploy updates to Provisioner end of day Fridays so it'll be up end of this week or next week. Quote
esoare Posted July 20, 2017 Report Posted July 20, 2017 Thank you Plau! Waiting for this, before deploying 3 sites. I only care to deploy them one time. Of course, I want to test it out before I Ship the phones out for install. Quote
esoare Posted July 25, 2017 Report Posted July 25, 2017 On 7/17/2017 at 2:51 PM, Plau said: HI, I'm working on setting up a dedicated firmware server to store all the multiple firmware versions as we have a growing collection of firmwares and need for space. Once I have it working in our sandbox environment, I'll schedule a deployment with our Ops team. Usually we like to deploy updates to Provisioner end of day Fridays so it'll be up end of this week or next week. Plau, Since it didn't happen last week. Is there hope for this Friday? Two deployments are waiting, and I want to get it figured out for my customers sake. esoare p.s. I know I probably could accomplish through regular provisioning on the Yealink T42S's. But I don't want to do things twice... Quote
2600Hz Employees Plau Posted July 25, 2017 2600Hz Employees Report Posted July 25, 2017 It didn't happen last week because I ended up finding a couple more issues and didn't have time to make a full announcement for the upgrade. We will be posting an announcement either today or tomorrow about the upgrade scheduled for this Friday along with release notes of changes and fixes to Provisioner, so look out for that update. Quote
2600Hz Employees Plau Posted July 25, 2017 2600Hz Employees Report Posted July 25, 2017 11 minutes ago, esoare said: I know I probably could accomplish through regular provisioning on the Yealink T42S's. But I don't want to do things twice... You can provision it as a T42G, then later go into the Callflows App -> Devices and change the device type from T42G to T42S. Afaik, that's the only place to change a device type after it's been added. Quote
esoare Posted July 25, 2017 Report Posted July 25, 2017 3 hours ago, Plau said: You can provision it as a T42G, then later go into the Callflows App -> Devices and change the device type from T42G to T42S. Afaik, that's the only place to change a device type after it's been added. Plau, I wouldn't recommend that. I did the following, and the Phone was removed from Advanced Provisioner. Built a Smart PBX using T42G template. After provisioning (which didn't look quite right) I changed the device type in Callflows/Devices to T42S. That removed the phone from advanced provisioner. But the phone was in SmartPBX I Tried re-saving the Smart PBX device after making minor changes, but that did not work. So, I would not recommend changing the Device type in CallFlows. I'll hope for success this Friday. Quote
esoare Posted July 25, 2017 Report Posted July 25, 2017 3 hours ago, Plau said: It didn't happen last week because I ended up finding a couple more issues and didn't have time to make a full announcement for the upgrade. We will be posting an announcement either today or tomorrow about the upgrade scheduled for this Friday along with release notes of changes and fixes to Provisioner, so look out for that update. p.s. I will keep an eye out for this. Quote
2600Hz Employees Plau Posted July 25, 2017 2600Hz Employees Report Posted July 25, 2017 22 minutes ago, esoare said: Plau, I wouldn't recommend that. I did the following, and the Phone was removed from Advanced Provisioner. Built a Smart PBX using T42G template. After provisioning (which didn't look quite right) I changed the device type in Callflows/Devices to T42S. That removed the phone from advanced provisioner. But the phone was in SmartPBX I Tried re-saving the Smart PBX device after making minor changes, but that did not work. So, I would not recommend changing the Device type in CallFlows. I'll hope for success this Friday. Oh, I didn't think that would happen. It didn't before, so that's why I recommended that action. Quote
esoare Posted July 25, 2017 Report Posted July 25, 2017 Plau, I figured it would have worked at one time. I thought I would let you know it didn't. Of course, It was on the sandbox with the latest code. fyi. Quote
2600Hz Employees Plau Posted July 25, 2017 2600Hz Employees Report Posted July 25, 2017 I just tested by changing a T23P to a T23G and I didn't run into any issues on sandbox. What it sounds like is that the device is in another account. Saving a device in Smart PBX and Callflows uses the same operation to save to Provisioner. If you saved on either Smart PBX or Callflows, and it doesn't show up in Advanced Provisioner, that generally means the device is in another account. Quote
esoare Posted July 31, 2017 Report Posted July 31, 2017 Plau, I see that the upgrade happened. An FYI, the main account is appearing on two buttons.built a new Yealink T42G and T42Gs, and this happens. It happened on the sandbox, but I failed to report it. Hope this is a quick bug fix. Thanks, Esoare Quote
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