Report Email Template Macro for Timezone in Product Guidance Posted October 18, 2017 4 hours ago, mc_ said: Have you looked at using the 'date' filter instead? Perhaps try adding 'e' to the date_called args? I tried that and it didn't work either. 4 hours ago, mc_ said: Also, is the voicemail box owned by a user? And does the user have a timezone set on the user doc? Yes, and yes.