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Found 18 results

  1. comm.land FAQ Below are Frequently Asked Questions for comm.land If you do not see an answer to your question here, please submit it in the comments at the end of this file. General Information What is the comm.land App? comm.land is an application that gives you access your office pho...
  2. 1. What is the Porting Manager for? Congratulations, you are about to start on a great new communications experience! The Porting manager is the first step to transferring your existing phone numbers to the 2600hz ecosystem and to manage the progress of your port orders. You will submit a forma...
  3. What is CSV Onboarding? CSV Onboarding is a tool that allows you to enter an exported list (.csv file) of users and phone data into the KAZOO environment. This replaces the process of entering the most common data manually when you are first setting up your users. What should my .csv file...
  4. General Information and Features What is the CallThru.us app? The CallThru.us app enables users to access their office PBX system using their Android or iOS devices. Incoming and outgoing calls can be routed through their office system and are include...
  5. What is Call Recording? Call recording allow you to establish criteria for what calls you want to record. You can make these settings automatic, and also set a feature code to initiate recording a call once it's connected. For automatic settings, a three level hierarchy gives granular...
  6. About Call Center Pro What is Call Center and Call Center Pro? Call Center and Call Center Pro are applications that help administrators manage incoming calls and direct them to the most appropriate person in the company. This service is also referred to Con...
  7. Accounts FAQ Below are Frequently Asked Questions for the Accounts app. If you do not see an answer to your question here, please submit it in the comments at the end of this file. General Information What is the Accounts app? Answer question here. Is there a tutorial to help...
  8. Dynamic Caller ID FAQ What is Dynamic Caller ID? Dynamic Caller ID allows you to set unique rules that modify the caller ID display based on the outgoing phone number called. You can set rules that match a feature code, area code(s), or a more advanced set of variables using Regular Expres...
  9. SmartPBX FAQ General Information What is Smart PBX? Standard Text Answer. Copy these lines and then paste into a new file and overwrite them with your words. Add bullets if it helps keep things clean How do Smart PBX settings work with and/or override Callflows settings? The da...
  10. Accounts FAQ Below are Frequently Asked Questions for the Accounts app. If you do not see an answer to your question here, please submit it in the comments at the end of this file. General Information What is the Accounts app? Answer question here. Is there a tutorial to help...
  11. SmartPBX FAQ General Information What is Smart PBX? Standard Text Answer. Copy these lines and then paste into a new file and overwrite them with your words. Add bullets if it helps keep things clean How do Smart PBX settings work with and/or override Callflows settings? The da...
  12. What is CSV Onboarding? CSV Onboarding is a tool that allows you to enter an exported list (.csv file) of users and phone data into the KAZOO environment. This replaces the process of entering the most common data manually when you are first setting up your users. What should my .csv file...
  13. comm.land FAQ Below are Frequently Asked Questions for comm.land If you do not see an answer to your question here, please submit it in the comments at the end of this file. General Information What is the comm.land App? comm.land is an application that gives you access your office pho...
  14. What is Call Recording? Call recording allow you to establish criteria for what calls you want to record. You can make these settings automatic, and also set a feature code to initiate recording a call once it's connected. For automatic settings, a three level hierarchy gives granular...
  15. General Information and Features What is the CallThru.us app? The CallThru.us app enables users to access their office PBX system using their Android or iOS devices. Incoming and outgoing calls can be routed through their office system and are include...
  16. Dynamic Caller ID FAQ What is Dynamic Caller ID? Dynamic Caller ID allows you to set unique rules that modify the caller ID display based on the outgoing phone number called. You can set rules that match a feature code, area code(s), or a more advanced set of variables using Regular Expres...
  17. 1. What is the Porting Manager for? Congratulations, you are about to start on a great new communications experience! The Porting manager is the first step to transferring your existing phone numbers to the 2600hz ecosystem and to manage the progress of your port orders. You will submit a forma...
  18. About Call Center Pro What is Call Center and Call Center Pro? Call Center and Call Center Pro are applications that help administrators manage incoming calls and direct them to the most appropriate person in the company. This service is also referred to Con...
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