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Karl Stallknecht

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Everything posted by Karl Stallknecht

  1. Wow, thanks!!! I can't believe I had no idea this existed :-( Our clients hated paging because of how long it took, little did I know we could deploy it so it worked instantly. FYI Polycom supports this too. It's under Settings - Paging/PTT
  2. They use Yealink but we tested it in our office with Polycom.
  3. Yes, we have a client that is a surgery facility and they do this. Create a page group in Kazoo/Monster and then just create a speed dial on each phone and assign it that call flow's extension. It's a little slow to connect, but it works.
  4. Log into the user portal for the user that owns the voicemail box. Then you can delete it via the web UI instead of pressing 7 a million times :-)
  5. Yes, I did, I just don't have any screenshots that I can easily send, sorry! FastDevice's explanation worked perfectly though.
  6. What problem are you having when you try to get this to work?
  7. One customer that really wanted it ended up not wanting to pay us for the call storage so we stopped using it and I don't have any examples already setup. I'd have to re-create it. What is the issue you are running into?
  8. I agree. We tried doing this for a customer (the ATA) and it was embarrassing - it didn't work half the time. Buy equipment that is designed to do it like the Snom!!
  9. Plau: I think what Rick is referring to would be for only a specific model. Notice what I mentioned earlier about having a template (i.e. Polycom SPIP 650 with 2 parking spots) that we could create and then apply that template with one click to multiple of those phones in provisioner.  Right now for Polycom phones we create a config file with the parking spots and then import it in using the web UI, but this voids the entire point of using provisioner to do it all from Monster. Darren mentioned at KazooCon that you were going to create a way to upload custom config into provisioner...this might be a partial solution to the problem Rick and I mentioned. It wouldn't be quite as good as the templates idea I mentioned, but still much easier than now. The way Darren described it would be you could go into each phone in provisioner and upload the custom config file for that specific phone. In Rick and I's use case we would create this text file and then just upload it to each phone. It would still require manually setting it one each phone, but the advantage is we wouldn't have to type and enter in let's say each of the 5 parking spots on every single phone.
  10. Wow, that was smart...I never thought of doing that!!
  11. I noticed your previous topic: https://helpcenter.2600hz.com/2600hz/topics/phones-disappear-from-advanced-provisioner-when-mac-is-c...
  12. I assume you are referring to advanced provisioner and not the old (Kazoo) one?
  13. I probably should chime in and say all sidecars, not just Yealink :-)
  14. Really? We've been using https for provisioner the entire time with no problem...
  15. Out of curiosity why is it an option in the email branding templates then?
  16. Got it, this makes perfect sense. Not perfect but I think it will do the trick for most clients. It just uses up a lot of BLF keys which I guess is the only downside. But we could just set a super easy call flow extension and tell them to remember it if they want to save the two keys.
  17. In the provisioner app, the top lists the provisioner URL but it is missing the "https:" - see screenshot:
  18. Just to clarify are you saying that you would need two separate buttons to enable/disable? I guess I don't understand the "catch" you mentioned based on the explanation above. And is this available now?
  19. As ridiculous as it may seem for us techies, the email to fax option is still confusing for those less familiar with technology. People often make typos, try to attach Word documents, try to attach documents too large, etc. It seems to take care of the need for about 70% of our clients, but the other 30% who heavily fax we had to offer them an alternative platform. I think the Google Cloud Print would allow this other 30% to be able to use 2600hz based faxing again, but I do realize and understand the challenges in working with it.
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