Karl Stallknecht

Make sure you use a SHOUTcast server that doesn't go down 🙂

Ditto on the SHOUTcast integration. Our clients love it since we can setup all sorts of custom stuff for them, or just play a local radio station. Just keep in mind though that if the SHOUTcast server is down when you try to place the call on hold or park, the call will be dropped.

Thanks for the reminder...didn't realize there are tons of new categories that have been created since I last went through and followed everything

This would vary phone by phone. We tried to do it with Polycom and gave up, but there may be a way. What we did instead is add a soft key so the user can press the intercom button soft key and then the BLF key...the intercom button dials *0 (but doesn't start the call) and then the BLF key adds the extension to the end of it.

Ditto!!!!! 😄

Hmm okay, so TLDR how long until this fixed will be pushed to production for hosted?

Sorry, can you please clarify? What is PRs? Does this mean it will be fixed in the next day or two and live in production? Thank you!

Thank you!

Ditto, and then you can't see anything lol

Or even better, make a way to set the variable ourself 😄

Yeah this is super annoying - users are now telling us they don't know what their extension is. I wish it would be restored to the device name...

Ditto

Great!

I doubt it, but it's always a good idea to be on the latest version, which is currently 1.4.1 SR1

Here are the steps from our Wiki if the device is starting fresh out of the box. You may want to factory reset it first since you've been messing with it. 1. Log into SPA112 (default creds are admin/admin) (to get the IP, plug a phone into port one and dial **** and then wait and then dial 110#) 2. Change default password ("Administration - User List") 3. Upgrade the firmware ("Administration - Firmware Upgrade" https://software.cisco.com/download/release.html?mdfid=283998771&catid=278875240&softwareid=282463187&release=1.4.1&relind=AVAILABLE&rellifecycle=&reltype=latest (make sure to unzip the file that gets downloaded before you try to upload it to the Cisco device) 4. After firmware upgrade, go to "Voice - Line 1" and then set these credentials: Proxy: (this is actually the account realm) Outbound Proxy: (whatever you use for the outbound proxy) Use DNS SRV: yes DNS Srv Auto Prefix: yes Use Outbound Proxy: change from "no" to "yes" Change Registration Time/Expiry and Retry fields from 3600 to 680 Display Name: (sip username for the device - i.e. "user_xxxx" or "101") User ID: (sip username for the device - i.e. "user_xxxx" or "101") Password: (sip password) 5. Set the dial plan to the following: (*xxxxxxx|[3469]11|0|00|[2-9]xxxxxx|xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.|**xxxxxxx) 6. Click submit and let the device reboot 7. Make a test call! 🙂

I agree, this is really annoying...

Does the account have enough trunks allocated to it?

If you use this code: {{date_called.local|date:"l, F j, Y @ g:i A"}} ({{user.timezone}}) It will generate a string like this: Monday, December 17, 2018 @ 3:50 PM (America/New_York) Source: https://www.w3schools.com/php/php_date.asp

We have the same issue...would love a way to solve it.

Ditto ditto ditto @Travis Hawkins

Honestly I don't think it's super rare. We have several hundred AUTO debits on our various cards per month for incredibly large dollar amounts, and if two vendors bill at the wrong time or we purchase extra equipment one month, it can max out credit by accident and then we have to use a different card or pay off the card and wait 24 hours. We typically pay off all of our cards once per week to keep the balances low. Small charges like credit refills aren't an issue, but the larger monthly charge could be a problem if something else goes through on the same day before. Several of our clients have this issue as well. I think it depends on what kind of transactions you're putting on your credit card. Companies that pay mostly via check don't have issues like this, but companies like ours that put everything humanly possible on a credit card will run into more issues, even if we have the cash in the bank.

Ditto 100%

I could be wrong, but a blind transfer is seen to the phone as being an external call, so I don't think there is a way to have it use the internal ringtone or any sort of different ringtone.

This feature is not yet available, sorry :-( KAZOO-4832

I don't believe this is available, but if I'm mistaken I would love to know how to do it :-)