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Tips and Feedback

Collecting tips and tricks, product feedback, and product focus groups and surveys, this area serves as a dialog on best practices and input for the KAZOO team. 

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  1. TWIL Knowledge Base

    The weekly-updated repository of This Week I Learned (TWIL) transcriptions from our intrepid support team's astute and methodical analysis of support requests and internal discourses. All content here represents collaborative investigation on the part of the support team in the course of solving technical issues submitted through support tickets, or the result of independent or directed research. All identifying information about who submitted the initial query or problem as the basis of each post is thoroughly removed and unreferenced. 

    Discussions encouraged! 

    94
    posts

161 topics in this forum

  1. Missed Call to email notification?

    By Tuly,
    • 19 replies
    • 1.1k views

  2. Mobile app (Android / IOS)

    By Mads Mortensen,
    • 2 replies
    • 699 views

  3. Mobile App VoIP/WebRTC

    By Humberto,   
    • 3 replies
    • 654 views

  4. Mobile Apps

    By Brian Sloan,
    • 7 replies
    • 768 views

  5. Mobile IDEA - Outbound CLID selection

    By esoare,
    • 5 replies
    • 653 views

  6. Monster Keyboard Shortcuts

    By Emily R,   
    • 0 replies
    • 1.3k views

  7. MOS Scores in CDR

    By Josh Robbins,
    • 9 replies
    • 988 views

  8. New issue

    By Mattia,   
    • 3 replies
    • 599 views

  9. On Hold Music - Random Start

    By rdg154,
    • 21 replies
    • 1.6k views

  10. Operator Console - Parked Calls

    By Logicwrath,
    • 8 replies
    • 1.1k views

  11. Operator Console and Operator Console Pro

    By Izabell balash,
    • 0 replies
    • 575 views

  12. OTT Mobile App - Ideas and Discussion

    By esoare,   
    • 6 replies
    • 1k views

  13. Outbound Faxbox Custom Domains

    By Karl Stallknecht,
    • 15 replies
    • 948 views

  14. Outbounding Faxing via email - permission by Domain

    By avig2,
    • 3 replies
    • 610 views

  15. Phones disappear from advanced provisioner when MAC is changed.

    By Rick Guyton,
    • 5 replies
    • 617 views

  16. Pivot Failback for UI

    By FASTDEVICE,
    • 7 replies
    • 1.2k views

  17. port manager status

    By Logicwrath,
    • 4 replies
    • 570 views

  18. presence status window or web dashboard

    By Marie,
    • 17 replies
    • 1k views

  19. Product Focus Group Meeting Recording 01-27-2021

    By Emily R,   
    • 0 replies
    • 571 views

  20. Product Survey — What Do You Want In An Operator Console?

    By Alisa,
    • 1 reply
    • 417 views

  21. Provisioner now supports side cars!!!!!!

    By Rick Guyton,
    • 7 replies
    • 774 views

  22. Provisioner Security

    By Rally IP Admin,
    • 6 replies
    • 639 views

  23. Provisioner Support For EXT "sidecars"

    By Rick Guyton,
    • 2 replies
    • 561 views

  24. Provisioning profiles do not seem to delete with account deletion

    By Rick Guyton,
    • 4 replies
    • 556 views

  25. Queue announcement for calls on hold - NOT via Call Center App

    By Login,
    • 0 replies
    • 574 views

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