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Tips and Feedback

Collecting tips and tricks, product feedback, and product focus groups and surveys, this area serves as a dialog on best practices and input for the KAZOO team. 

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  1. TWIL Knowledge Base

    The weekly-updated repository of This Week I Learned (TWIL) transcriptions from our intrepid support team's astute and methodical analysis of support requests and internal discourses. All content here represents collaborative investigation on the part of the support team in the course of solving technical issues submitted through support tickets, or the result of independent or directed research. All identifying information about who submitted the initial query or problem as the basis of each post is thoroughly removed and unreferenced. 

    Discussions encouraged! 

    94
    posts

161 topics in this forum

  1. Unable to upload MPEG 4 audio file format .m4a

    By Marie,   
    • 6 replies
    • 1.9k views
    • mc_
    • mc_

  2. Help us update our Operator Console !

    By Emily R,
    • 0 replies
    • 577 views

  3. VOTE for our next Product Group Topics and join us Nov.19th

    By Emily R,   
    • 2 replies
    • 925 views

  4. Media Manager Survey

    By Izabell balash,
    • 0 replies
    • 786 views

  5. Operator Console and Operator Console Pro

    By Izabell balash,
    • 0 replies
    • 759 views

  6. Call Recording Survey, Part 2

    By Bret Truchan,
    • 0 replies
    • 803 views

  7. Call Recording Survey

    By Emily R,   
    • 0 replies
    • 643 views

  8. Call Center Pro Survey

    By Emily R,   
    • 0 replies
    • 675 views

  9. Call Center Pro Feature Request - Ring All and Skill Based Ring All

    By AnthonyP,
    • 0 replies
    • 631 views

  10. Product Survey — What Do You Want In An Operator Console?

    By Alisa,
    • 1 reply
    • 609 views

  11. Call Center Pro feature requests

    By Kadrel,   
    • 5 replies
    • 2.1k views

  12. ATA Provisioning. 1 2

    By Anthony Goss,
    • 36 replies
    • 6.1k views

  13. Help us refresh our website

    By Emily R,
    • 1 reply
    • 752 views

  14. Call Center Pro Feature Requests

    By Jonathan,
    • 4 replies
    • 1.3k views

  15. Authentication App Multiple API Keys

    By FASTDEVICE,
    • 2 replies
    • 837 views

  16. Mobile IDEA - Outbound CLID selection

    By esoare,
    • 5 replies
    • 1.2k views

  17. get a Auth Token shortcut?

    By Tuly,
    • 24 replies
    • 6k views

  18. Love For the CSV Onboard App

    By Rick Guyton,
    • 8 replies
    • 2.4k views

  19. On Hold Music - Random Start

    By rdg154,
    • 21 replies
    • 5.7k views

  20. Pivot Failback for UI

    By FASTDEVICE,
    • 7 replies
    • 2k views

  21. IP Phone API/Webhook From Line Key Button

    By MCVero,
    • 6 replies
    • 1.4k views

  22. Advanced Provisioner - Yealink T38G Line Name

    By Logicwrath,
    • 0 replies
    • 571 views

  23. Kazoo Webhooks modular git sources has another kazoo branch

    By fmateo05,
    • 3 replies
    • 893 views
    • mc_
    • mc_

  24. Install Kazoo product

    By It_panda,
    • 2 replies
    • 876 views

  25. Line Name On Provisioned Devices

    By Rick Guyton,
    • 19 replies
    • 3.4k views
    • Guest
    • Guest

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