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Tips and Feedback

Collecting tips and tricks, product feedback, and product focus groups and surveys, this area serves as a dialog on best practices and input for the KAZOO team. 

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  1. TWIL Knowledge Base

    The weekly-updated repository of This Week I Learned (TWIL) transcriptions from our intrepid support team's astute and methodical analysis of support requests and internal discourses. All content here represents collaborative investigation on the part of the support team in the course of solving technical issues submitted through support tickets, or the result of independent or directed research. All identifying information about who submitted the initial query or problem as the basis of each post is thoroughly removed and unreferenced. 

    Discussions encouraged! 

    88
    posts

161 topics in this forum

  1. Operator Console and Operator Console Pro

    By Izabell balash,
    • 0 replies
    • 257 views

  2. Test-your-call service

    By fmateo05,
    • 10 replies
    • 561 views

  3. Call Recording Survey, Part 2

    By Bret Truchan,
    • 0 replies
    • 295 views

  4. Call Recording Survey

    By Emily R,   
    • 0 replies
    • 242 views

  5. Call Center Pro Survey

    By Emily R,   
    • 0 replies
    • 230 views

  6. Call Center Pro Feature Request - Ring All and Skill Based Ring All

    By AnthonyP,
    • 0 replies
    • 217 views

  7. Product Survey — What Do You Want In An Operator Console?

    By Alisa,
    • 1 reply
    • 197 views

  8. Unable to upload MPEG 4 audio file format .m4a

    By Marie,   
    • 6 replies
    • 464 views

  9. Tell us about comm.io!

    By Emily R,   
    • 20 replies
    • 1.4k views

  10. Call Center Pro feature requests

    By Kadrel,   
    • 5 replies
    • 525 views

  11. Help us refresh our website

    By Emily R,
    • 1 reply
    • 297 views

  12. Call Center Pro Feature Requests

    By Jonathan,
    • 4 replies
    • 320 views

  13. Authentication App Multiple API Keys

    By FASTDEVICE,
    • 2 replies
    • 274 views

  14. On Hold Music - Random Start

    By rdg154,
    • 21 replies
    • 748 views

  15. Advanced Provisioner - Yealink T38G Line Name

    By Logicwrath,
    • 0 replies
    • 202 views

  16. IP Phone API/Webhook From Line Key Button

    By MCVero,
    • 6 replies
    • 319 views

  17. Kazoo Webhooks modular git sources has another kazoo branch

    By fmateo05,
    • 3 replies
    • 219 views

  18. Call Recordings App - No Stored Recordings

    By Rick Guyton,
    • 2 replies
    • 288 views

  19. Love For the CSV Onboard App

    By Rick Guyton,
    • 8 replies
    • 619 views

  20. Line Name On Provisioned Devices

    By Rick Guyton,
    • 19 replies
    • 528 views

  21. Install Kazoo product

    By It_panda,
    • 2 replies
    • 285 views

  22. Outbounding Faxing via email - permission by Domain

    By avig2,
    • 3 replies
    • 284 views

  23. Crossbar ledger missing records bug

    By Barnaby Puttick,
    • 1 reply
    • 320 views

  24. Cisco SPA112 DNS SRV record

    By Mandeep,
    • 6 replies
    • 454 views

  25. Collect Service change invoice for account

    By Rick Guyton,
    • 0 replies
    • 243 views

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