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Tips and Feedback

Collecting tips and tricks, product feedback, and product focus groups and surveys, this area serves as a dialog on best practices and input for the KAZOO team. 


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  1. TWIL Knowledge Base

    The weekly-updated repository of This Week I Learned (TWIL) transcriptions from our intrepid support team's astute and methodical analysis of support requests and internal discourses. All content here represents collaborative investigation on the part of the support team in the course of solving technical issues submitted through support tickets, or the result of independent or directed research. All identifying information about who submitted the initial query or problem as the basis of each post is thoroughly removed and unreferenced. 

    Discussions encouraged! 

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161 topics in this forum

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  1. Pivot Failback for UI

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  2. Forum Email Updates

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  3. Test-your-call service

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  4. Kazoo first look!

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  5. Call Center Pro feature requests

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  6. MOS Scores in CDR

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  7. ACD queues

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